Privacy Policy

This Privacy Policy explains how Journey of AUM ("we," "us," "our") collects, uses, and protects your personal information when you visit this website, purchase a Programme, or otherwise interact with us. By using this website or purchasing from us, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details — such as your name and email address, when you sign up for the free guide, make a purchase, or contact us;
• Payment information — processed securely by our third-party payment provider. We do not store your full card details ourselves;
• Correspondence — anything you send us directly, such as support requests or session bookings;
• Usage data — general information about how you use the website, such as pages visited, collected automatically through standard web analytics.

2. How We Use Your Information

We use the information we collect to:

• Deliver the Programmes and materials you've purchased;
• Send you access details, receipts, and important updates about your purchase;
• Send you the free guide and, if you've opted in, further emails about Journey of AUM;
• Respond to questions, support requests, and session bookings;
• Understand how our website and Programmes are used, so we can improve them;
• Meet our legal and accounting obligations.

3. Email Communications

If you provide your email address, whether by purchasing a Programme or signing up for the free guide, we may send you emails related to your purchase and, where you've consented, occasional marketing emails about Journey of AUM. You can unsubscribe from marketing emails at any time using the link included in every email. Emails necessary to deliver a Programme you've purchased, such as access details or receipts, are not considered marketing and cannot be opted out of while your purchase is active.

4. Third-Party Services

We use trusted third-party services to help run Journey of AUM, including payment processing, email delivery, and website hosting or analytics. These providers only receive the information necessary to perform their function and are not permitted to use your data for their own purposes. We do not sell your personal information to anyone.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to keep your information protected.

6. How Long We Keep Your Information

We retain your information for as long as necessary to provide you with the Programmes you've purchased, to comply with our legal and accounting obligations, and to maintain accurate business records.

7. Your Rights

Depending on where you're located, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. To make a request, contact us using the details below and we will respond as promptly as we can.

8. Cookies

Our website may use cookies or similar technologies to help it function properly and to understand general usage patterns. You can control cookies through your browser settings, though disabling them may affect how the website functions.

9. Children's Privacy

Journey of AUM is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy, or requests relating to your personal information, can be sent to journeyofaum@gmail.com.